Billing & Claims

Company Contact Directory

Manage your account, file a claim, or pay a bill directly on your insurance carrier’s website. You may need to create an online account if you haven’t already.

We want you to be able to get help when you want it, where you want it and how you want it. For this reason we have complied this resource for you that shows all of your options, just pick your carrier from the list below. You can also text us with regard to any of your policies at 541-240-1485.

American Modern

Online Account Access URL

General Website

Pay Online

Pay by Phone: 1-800-543-2644

Claims Online

Claims Phone: 1-800-375-2075

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App: For Classic Auto customers only available in your app store.

AmShield

Online Account Access: Not available

General Website

Pay Online: Not available

Pay by Phone: 1-844-267-4435

Claims Online: Not available

Claims Phone: 1-844-267-4435 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App: Not available

Foremost Auto & Home: (Formerly MetLife)

Online Account Access

General Website

Pay Online: Through Online Account Access Only

Pay by Phone: 1-800-422-4272

Claims Online

Claims Phone: 1-800-854-6011 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App

Foremost Mobile Home, RV & Landlord

Online Account Access

General Website

Pay Online

Pay by Phone: 1-800-532-4221

Claims Online

Claims Phone: 1-800-527-3907 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App: Available in your Google Play and Apple Store

Kemper Auto

Online Account Access

General Website

Pay Online

Pay by Phone: 1-888-342-6595

Claims Online

Claims Phone: 1-888-253-7834

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App

Kemper Personal

Online Account Access

General Website

Pay Online

Pay by Phone: 1-866-675-3345

Claims Online

Claims Phone: 1-888-252-2799

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App

Mapfre Insurance

Online Account Access

General Website

Pay Online

Pay by Phone: 1-877-224-5677

Claims Online

Claims Phone: 877-627-3731

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App

Nationwide Business Insurance

Online Account Access

General Website

Pay Online

Pay by Phone: 1-888-508-8622

Claims Online

Claims Phone: 1-800-421-3535 (24/7)

Customer Service Phone: 1-877-669-6877

Smartphone App: Not available

Nationwide Personal Insurance

Online Account Access

General Website

Pay Online

Pay by Phone: 1-888-891-0267 or text “pay” to 245569

Claims Online

Claims Phone: 1-866-854-4140 (24/7)

Customer Service Phone: 1-877-669-6877

Smartphone App

NEXT Insurance

Online Account Access

General Website

Pay Online: Through Online Account Access Only

Pay by Phone: 1-855-222-5919

Claims Online

Claims Phone: 1-855-222-5919

Certificates URL

Certificates Phone: 1-855-222-5919

Smartphone App: Not Available

Openly Insurance

Online Account Access: Not available

General Website

Pay Online: Not available

Pay by Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Claims Online

Claims Phone: 1-888-808-4842 

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Mobile App: Not available

Progressive

Online Account Access 

General Website

Pay Online: Through Online Account Access Only

Pay by Phone: 877-776-2436

Claims Online

Claims Phone: 800-274-4499 (24/7)

Customer Service Phone: 877-776-2436 (24/7)

Smartphone App

Sublimity

Online Account Access: Not available

General Website

Pay Online

Pay by Phone: 1-800-424-2491

Claims Online

Claims Phone: 1-800-424-2491 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Mobile App: Not available

The Hartford (Business Lines)

Online Account Access

General Website

Pay Online

Pay by Phone: 1-877-853-2582

Claims Online

Claims Phone: 1-877-853-2582

Customer Service Phone (After Hours available): 1-877-853-2582 (M-F 5am-5pm)

Certificates Phone: 1-866-467-8730

Smartphone App: Not Available

The Hartford (Personal Lines)

Online Account Access

General Website

Pay Online

Billing Phone: 1-800-624-5578

Claims Online

Claims Phone: 1-800-624-5578 (24/7)

Customer Service Phone: 1-800-624-5578 (M-F 5am-5pm)

Mobile App

Travelers

Online Account Access

General Website

Pay Online

Pay by Phone: 1-800-842-5075

Claims Online

Claims Phone: 1-800-252-4633 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (M-F 9am-5pm)

Smartphone App: Available in your Google Play and Apple Store

United Heritage

Online Account Access: Not Available

General Website

Pay Online

Pay by Phone: 1-800-877-8862

Claims Online

Claims Phone: 800-331-2942 (24/7)

Customer Service Phone: 1-541-389-1485 x1 (9am-5pm)

Smartphone App: Not Available

Don’t see the carrier here that you have listed on your paperwork? Due to state law as well as recent mergers and acquisitions the name listed in your Insurance Card, Certificate or Declarations Page can vary from the actual parent company listed above. Here is a key for the most common names you may see on this paperwork and which selection above you should make:

Name on PaperworkParent Company
Artisan & Truckers Cas CoProgressive Insurance
Standard Fire Ins CoTravelers Insurance
Trumbull Ins CoThe Hartford Insurance
Unitrin SafeguardKemper Personal
Unitrin SpecialtyKemper Auto
American Commerce Commerce WestMapfre
AlliedNationwide
State National Insurance CompanyNEXT Insurance

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